AI Infrastructure
RAG system for a major automotive brand — Case study
Built a retrieval-augmented generation system and the cloud AI infrastructure behind it, deployed across 10+ companies on Google Cloud. (Client under NDA.)
- Our role
- AI Engineer
Production RAG systems, AI chatbots and agents from a Toronto studio. We built a RAG system for a major automotive brand, now running at 10+ companies.
We build AI systems that answer from your own documents and data, take defined actions in your tools, and are measured before they are trusted. The work covers retrieval pipelines, chatbots, agents and the cloud infrastructure that runs them.
Our largest deployment is a retrieval-augmented generation (RAG) system for a major automotive brand, running on Google Cloud across more than ten companies. We also ship AI inside products, such as EngPrep’s instant TOEFL feedback and JOL’s weak-spot practice.
AI development
Search and grounded answers over manuals, policies and knowledge bases, with sources shown for every answer.
Chatbots that answer from approved content, hand off to people when needed and report what they could not resolve.
Agents that perform a defined set of actions in business software, with approval steps for anything hard to undo.
Feedback, recommendations and generation inside web and mobile apps, designed with the product team.
Cloud deployment, vector databases, monitoring and test sets that show whether a change made answers better or worse.
Use standard RAG when people need grounded answers from a known set of documents. Use an agent when the system must also choose and perform actions in business software. Start with the least autonomous design that can do the job reliably.
Most teams start with a pilot on one workflow that has a clear baseline. Our readiness assessment and 90-day pilot roadmap lay out the steps.
Typically Python, LangChain and OpenAI models on Google Cloud or Supabase, with a vector database for retrieval. We choose per project based on your data and security needs.

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